Effective Date: 24/11/2025
1. Introduction
Serah Unfiltered Store(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase digital products. Please read this policy carefully. If you do not agree with the terms, please do not access the site.
2. Information We Collect
We may collect personal and non-personal information as follows:
a. Personal Information:
- Name, email address, phone number, billing information, and any other information you provide through contact forms, purchases, or communication with us.
- Message content submitted via contact forms or email correspondence.
b. Non-Personal Information:
- IP address, browser type, operating system, device type, screen resolution, pages visited, date and time of access, and other usage data collected automatically through cookies, analytics tools, and server logs.
3. Use of Information
We may use the collected information for the following purposes:
- To process purchases and deliver digital products.
- To respond to inquiries, comments, or feedback.
- To improve website functionality, user experience, and content.
- To analyze trends, track usage, and gather demographic information.
- To comply with legal obligations.
4. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may disclose information in the following limited circumstances:
- Service Providers: We may share data with third-party service providers who assist in website operations, payment processing, or communication (e.g., SMSJS, payment gateways). These providers are bound to use the information only for the purpose of providing the service.
- Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies may collect information such as:
- IP address
- Browser type
- Device type
- Pages visited and time spent
- Interaction with website features
You may disable cookies in your browser, but some website functionalities may be affected.
6. Payment and Digital Product Information
When you purchase digital products:
- We collect payment and contact information necessary to process orders and deliver products.
- Payment information is processed securely through third-party providers (e.g., Stripe, PayPal) and is not stored on our servers.
- Download links or access to products may be logged to ensure delivery, but your personal data is kept private.
7. Security of Information
We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Rights
- You may request access to the personal data we hold about you.
- You may request correction or deletion of your personal data.
- You may withdraw consent to our use of your personal data where applicable.
- For any of these requests, please contact us at info@serahunfiltered.com.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Effective Date” revised.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@serahunfiltered.com